Shipping policy

Shipping Policy

Thank you for shopping with us. Please read our shipping policy carefully to understand how we process and deliver your orders.

1. Order Processing Time:

- All orders are processed within 1–3 business days after payment confirmation.
- Orders are not processed or shipped on Sundays or public holidays.

2. Shipping Time:

- Delivery usually takes 3–7 business days, depending on your location.
- Remote areas may require additional time.

3. Shipping Charges:

- Shipping charges (if any) will be displayed at checkout.
- We may offer free shipping on selected orders or promotions.

4. Order Tracking:

- Once your order is shipped, you will receive a tracking ID via SMS/Email/WhatsApp.
- You can track your order using the provided details.

5. Delivery Partners:

- We work with trusted courier partners to ensure safe and timely delivery.

6. Delivery Issues:

- Please ensure that your shipping address and contact number are correct.
- We are not responsible for delays caused by incorrect details or courier issues.

7. Damaged or Missing Orders:

- If you receive a damaged package, please record a 360-degree unboxing video and contact us within 24 hours of delivery.
- Claims without proper video proof will not be accepted.

8. Failed Delivery Attempts:

- If delivery fails due to unavailability or incorrect address, re-shipping charges may apply.

9. Important Note:

- Once the order is shipped, it cannot be canceled.
- By placing an order, you agree to this shipping policy.

For any queries, please contact our support team.